Sign in with a code

There’s no password to remember. Each time you sign in, we send you a short code by text message or email, and you type it in. On your own phone or computer, you usually only need to do this once; after that you stay signed in.

Before you start

• Use your own mobile number or email address. If your church already has it in the directory, you may be let in straight away.
• Have your phone or email open so you can see the code.

Steps

1. Open your church’s website and go to the member sign-in page.
2. Text message is the usual choice. Type your Mobile number. If you’d rather use email, tap Sign in with email instead and type your Email address.
3. Tap Send code.
4. Look for the code in your text messages or email. If it’s an email, check your spam folder too.
5. Type it into Verification code and tap Verify and sign in.

The first time you sign in

1. You’ll be asked for your first and last name. Type them the way your church directory has them, then tap Save and continue.
2. If your mobile number or email matches your record in the church directory, you’re let in right away.
3. If not, you’ll see “Awaiting approval.” The church office will check and approve your account. You don’t need to do anything else; just come back later.

Signing out

Tap Sign out at the top of the member area. Always sign out when you’re done on a computer other people use. Signing out also stops church notices to that browser.

Add an email to a phone sign-in

If you signed in with your phone, you can add an email too. Go to My family & account → Me, find Your sign-in, and use Add an email for signing in. Your account stays the same.

Next, you may want to put the app on your phone.

If something goes wrong

• The code didn’t arrive. Wait a minute, then tap Resend code. You can ask for a new code once a minute. Check your number or address with Use a different address.
• “That code could not be verified.” Check the digits and try again, or tap Resend code for a new one.
• “Your sign-in is verified. Church approval is needed…” The office hasn’t approved you yet. Contact your church office if it’s been a while.

For more help, see Trouble signing in.